KLINGER Finland ensures the necessary conditions for high-quality performance, manages its processes in a consistent manner, and applies the principles of continuous improvement throughout its operations. The Quality Management System of KLINGER Finland Oy complies with the requirements of the ISO 9001:2015 standard and is certified.
In our operations, we take into account customer-driven needs and requirements. We supply products and services primarily to Finnish industry and wholesalers – often to demanding and critical applications within the process industry, where quality and reliability are essential.
Quality is built on our core values
High-quality operations are based on our company values and everyday choices:
- we care for our customers and for each other
- we follow common rules and agreed practices
- we act responsibly
- we are committed to continuous improvement
The Quality Management System ensures
- management and development of company processes to meet customer requirements and operational targets
- the level of company’s external communication to comply with customer requirements
- sufficient communication of information generated by the Quality Management System to the personnel
- identification of risks and opportunities related to products and services
- identification of risks beyond the company’s control
To support operational management, we have established our own reporting practices and defined performance indicators. Monitoring these indicators on a regular basis, guides operational development and creates the foundation for continuous improvement.
Competence as part of quality
The objective of the Quality Management System is also to ensure that our personnel have:
- sufficient competence related to organisational processes
- an understanding of how their own work affects quality
- awareness of factors related to occupational health and safety
- the ability to take environmental aspects into account in their daily work
This ensures that quality is not merely a documented system, but an integral part of everyday operations – from planning to delivery and customer service.
