KLINGER Finland ensures the adequate conditions for the implementation of quality, manages processes in an agreed manner, and applies the principles of continuous improvement in its operations. The quality management system of KLINGER Finland Oy fulfills the requirements of the ISO9001:2015 standard and is certified.
In our operations, we take into account customer-oriented needs and requirements. KLINGER Finland supplies products and services primarily to Finnish industry and wholesale sectors.
Quality is derived from our company’s core values
- we take care of our customers and each other
- we follow common ground rules
- we act responsibly
- continuous improvement
The quality management system ensures
- Management and development of company processes to meet customer requirements and achieve operational objectives
- The level of company’s external communication to comply with customer requirements
- Sufficient communication of information generated by the Quality Management System to the personnel
- Identification of risks and opportunities related to products and services
- Identification of risks beyond the company’s control
To manage operations, a reporting practice has been established and necessary indicators developed. Monitoring these indicators on a regular basis, guides operational development and creates the conditions for continuous improvement.
The objective of the Quality Management System is also to ensure the personnel’s awareness of the organization’s operations and the impact of their own work on quality, maintaining occupational health and safety, and taking care of environmental issues.